Learning the Basics of Citrix XenApp 5 for Windows Server 2003 and XenServer 5.5 (Part 1 of 10)

Learning the basics of Citrix XenApp 5 is a fairly easy process.  However, understanding all the installation options, configuration settings, management consoles and administrative processes for all the various Citrix software and hardware components that can go into a Citrix farm can be a daunting task.  This series of articles will lead you from the very first step to the very last step of installing, configuring and testing XenApp 5 on a single server running Windows Server 2003.  The goal – to get you installing and running a Published Application in the shortest amount of time.

In Part 1 of this 10-part series, I will show you how to create a MyCitrix.com account, download a copy of XenServer 5.5 Enterprise, download an evaluation copy of XenApp 5 Feature Pack 2 and download a new license file for XenApp 5.  MyCitrix.com is your primary mechanism for interacting with Citrix and managing your company’s use of their software.  You must have a MyCitrix.com account to:

  • register your products
  • manage your licenses
  • download software
  • update your profile
  • and more

For this series of articles, Citrix XenServer 5.5 Enterprise will be used with Windows Server 2003 R2 Standard (x86) and Citrix XenApp 5 Feature Pack 2 for Server 2003 Platinum (x86).  The server’s name will be citrixone.  The Virtual Machine (VM) will be assigned one processor, 4GB of RAM and 12GB of Hard Drive space.  If you already have a MyCitrix.com account, the XenApp 5 for Server 2003 software and the XenServer 5.5 software then you may proceed to Part 2 of this series.

To create your MyCitrix.com account, go to http://www.mycitrix.com.  You will see this screen (Figure 1):

Figure 1


Click on New Users (Figure 2).

Figure 2


Fill in the required information and click Continue (Figure 3).

Figure 3


On this screen you will select your MyCitrix.com Login ID and Password (Figure 4).

Figure 4


Once you have entered a Login ID and Password and successfully completed the validation process you will be taken to your personalized MyCitrix.com site (Figure 5).

Figure 5


You will also receive an e-mail from Citrix Customer Care with your Citrix login information.

You are ready to start the process of downloading your evaluation license and software.  Click on Downloads (Figure 6):

Figure 6


Click the dropdown box under Search Downloads by Product (Figure 7):

Figure 7


Select Citrix XenApp (Figure 8).

Figure 8


Under the Evaluation Software section, click on XenApp 5.0 Feature Pack 2 — Platinum Edition Evaluation — English (Figure 9).

Figure 9


Click Get License (Figure 10).

Figure 10


A new Windows opens up for License Retrieval.  Click Retrieve License (Figure 11).

Figure 11


Click on one of the Serial Number selections (Figure 12).

Figure 12


The license activation process begins with your selected Serial Number automatically entered.  Click Continue (Figure 13).

Figure 13


You are taken to a screen to search for a Solution Advisor.  If you do not have a Solution Advisor, feel free to search for and select my former employer.  Enter your search criteria and click Search (Figure 14).

Figure 14


Select your Solution Advisor and click Continue (Figure 15).

Figure 15


You now select the contact to assign to your MyCitrix.com account.  You will probably only have one entry here.  Click Submit (Figure 16).

Figure 16


Enter your physical address information and click Submit (Figure 17).

Figure 17


You are taken to the screen to start the License Server name process (Figure 18).  Click Continue.

Figure 18


You are taken to the Select Licenses to Allocate screen.  For this article series, our License Server name is citrixone.  Enter citrixone and click Allocate (Figure 19).

Figure 19


Next, verify the server’s hostname is correct (Figure 20).  If it is, then click Confirm.  If it is not correct, click the back arrow and enter the correct name.


Figure 20


You are now ready to download your Citrix license file.  Click the Download License File button (Figure 21).

Figure 21


Click Save (Figure 22) and save the license file to a location accessible when installing XenApp 5 in Part 5.

Figure 22


The license file may be renamed as long as the .lic file extension is kept.  This is helpful when you have several license files to maintain.  Click Save (Figure 23).

Figure 23


Close the additional Window that was opened for the license process.  You should still be on the screen to download XenApp 5 Feature Pack 2 Evaluation software.  We are now ready to download the XenApp 5 product files.  Click on Download to the right of XenApp 5 Feature Pack 2 for Windows Server 2003 (Figure 24).

Figure 24


After clicking Download you should be presented with the Download Agreement dialog box.  There are times where it may take multiple tries to get to this screen.  The first time, you may see a “requested file does not exist” popup.  Exit out of that popup and click Download again.  The second time, you may see a “Your account does not allow you to access the requested resource”.  Exit out of that popup and click Download again.  The third time is usually the charm and you should see the Download Agreement dialog.  Click the box next to “I have read and certify…” and click Accept (Figure 25).

Figure 25


You now receive a Popup Window for the Download Manager.  You can either use the Download Manager or not.  Since this file is so large go ahead and install the Download Manager add-on.

Click the link Click to download your file now (Figure 26).

Figure 26


Click the Yellow banner to install Download Manager (Figures 27, 28 and 29).

Figure 27


Figure 28


Figure 29


Save the XA50_FP2_WS03_EN.iso file, (Figure 30), to a location accessible when installing XenApp 5 in Part 5.

Figure 30


While the Download Manager downloads the XenApp 5 product image, we can download XenServer 5.5.

Click Downloads at the top of the browser Window (Figure 31).

Figure 31


Click the XenServer button (Figure 32).

Figure 32


A new browser Windows opens (Figure 33).

Figure 33


Click Download Installer (Figure 34).

Figure 34


The Download Manager screen appears.  Click the link Click to download your file now (Figure 35).

Figure 35


Save the XenServer-5.5.0-Update2-install-cd.iso file (Figure 36).

Figure 36


Once the Download Manager has finished downloading both software images (Figure 37), you have completed all the steps for Part 1 in this series.

Figure 37


You may now Exit the Download Manager and your Internet browser.  In Part 2 of this series, you will learn how to install XenServer 5.5, XenCenter 5.5, activate XenServer and do some optional configuration of XenServer.

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About Carl Webster

Webster is a Sr. Solutions Architect for Choice Solutions, LLC and specializes in Citrix, Active Directory and Technical Documentation. Webster has been working with Citrix products for many years starting with Multi-User OS/2 in 1990.

View all posts by Carl Webster

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