The first question usually asked by the Accidental Citrix Admin is "what is citrix?". There are two ways the term "citrix" is used: as a specific product or as the name of a company which provides that product. Usually when "citrix" is mentioned, the term is referring to software used to allow multiple user access to one or more applications hosted on another computer (normally a server). The company, Citrix, refers to that capability as Application Virtualization. The product which provides that capability is now called XenApp, and it was rebranded to that name in February 2008....